Three simple steps to your first session
Getting started is straightforward. No complicated setup, no new apps to learn.
Book via WhatsApp
Send us a message on WhatsApp with your name, the service you need, and your preferred date and time. We will confirm your appointment promptly.
Receive your session link
Before your appointment, we will confirm the session platform, privacy arrangements, and access instructions.
Join from any device
At your scheduled time, click the link on your phone, tablet, or computer. Find a private, comfortable space and your session begins — just like being in the room.
Meet on the platform that works for you
Online sessions are available through Zoom, Microsoft Teams, and WhatsApp. We will agree on the best option and send your private access details before the appointment.
Zoom
A familiar, reliable choice for individual, couples, and group sessions.
Microsoft Teams
A convenient option when Teams is already part of your work or home setup.
WhatsApp
Simple video sessions from the app you already use on your phone or computer.
Your preferred platform is confirmed when we schedule your session.
All the benefits, none of the barriers
No commute required
Join from home, your office, or anywhere private. Save time and remove the barrier of travel.
Completely private
No waiting rooms, no chance encounters. Your session is between you and your counselor — no one else.
Kenya-wide and international access
Available across Kenya and internationally, subject to location, suitability, and applicable professional requirements.
Flexible scheduling
Monday to Saturday, 8 AM – 5:30 PM. We work around your schedule, not the other way around.
Who online therapy is for
- Clients outside Nairobi or in rural areas
- Busy professionals with limited time
- Couples in different locations
- People with mobility challenges
- Those who prefer the comfort of home
- Expats and Kenyans living abroad
- Anyone seeking greater privacy
- Clients continuing care while travelling
Your privacy is non-negotiable
We take the security of your sessions as seriously as the confidentiality of what you share in them.
Platform details confirmed
The session platform, privacy features, access instructions, and recording expectations are explained before your appointment.
Professional standards
Online sessions are held to exactly the same professional and ethical standards as in-person appointments. The medium changes — the quality of care does not.
Full confidentiality
Everything shared in an online session is protected by the same strict confidentiality as in-person therapy. Nothing leaves the session without your explicit consent.
If you have any questions about how your session is secured or how we handle your information, please ask us directly on WhatsApp before booking. We are happy to explain everything.