Questions we hear most often

Yes. All sessions are governed by strict professional confidentiality standards. Nothing you share will be disclosed without your explicit consent. The only exceptions are narrow situations required by law — such as an immediate, credible risk of serious harm to yourself or others. We will always discuss confidentiality with you in your first session so there are no surprises.

Your first session is an initial assessment — a relaxed, conversational meeting where we get to know you, understand your situation, and hear what you are hoping for from counseling. There is no pressure to share more than you are comfortable with. By the end, we will agree on a plan that feels right for you — including session frequency, goals, and the approach that best fits your needs.

This varies significantly from person to person and depends on what you are working through. Some clients benefit from a focused course of 6–8 sessions; others find ongoing support more helpful over a longer period. We review your progress with you regularly and never recommend continuing beyond what is genuinely useful. You are always in control of when you feel ready to conclude.

Absolutely. We offer secure online therapy sessions to clients across Kenya and internationally. Availability may depend on your location, service suitability, and applicable professional requirements. All you need is a device with a camera and a private, comfortable space. Online sessions provide exactly the same quality of care as in-person appointments — many clients actually prefer the convenience and privacy of their own environment.

The easiest way to book is via WhatsApp — simply tap any "Book a Session" button on the site and it will open a pre-filled message. Share your name, the service you are interested in, and your preferred date and time, and we will get back to you promptly to confirm. You can also reach us by phone or email — all contact details are on our Contact page.

Yes. We work with children and adolescents using age-appropriate, evidence-based therapeutic approaches. Sessions for younger children may involve play-based techniques, while teenagers are supported in a more conversational way. Parents or guardians are typically involved in the initial assessment to ensure the best possible support plan.

Yes. We offer corporate wellness programs and workplace mental health support for organizations of all sizes. This includes employee counseling, group sessions, mental health awareness workshops, and management support. Please use the Contact page or WhatsApp to discuss your organization's specific needs.